About Us Quest are completely dedicated to your total satisfaction. If you have any suggestions or comments please e-mail us at postmaster@questuk.net. Alternatively, you can call us on +44 (0)1733 390707 or write to: Quest, 28-29 Maxwell Road, Woodston, Peterborough, PE2 7JE, United Kingdom.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling All products are available for all countries: you do not need to specify your country, the appropriatepower supply and connector set is automatically sent according to the delivery address. Delivery is by first class mail/airmail charged at cost (shipping costs are displayed at checkout before you are asked for your credit card details) and takes 2 -3 days for the UK, 5 - 7 days for Europe and 7 - 10 days for USA.

Delivery Schedule We will normally send your order to you within 3 working days .

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. European Union orders will be charged VAT unless we are provided with a valid registration number at the time of order. All other orders are VAT free and you should click in the exempt box to reduce VAT to zero.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us If you need to reach us, please email us at support@questuk.net.

Privacy Policy Quest do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.